Free Advice

I was just reading a casual exchange between some British and Portuguese bloggers, and they mentioned how every town and village in their respective countries has citizen's advice centres, where for free people can get help in dealing with government agencies, utilities providers, landlords, and other aspects of life. All done by volunteers with special expertise, this civil society institution seems to fit well with what I've been yammering about here.

They were surprised that I had to ask them what an advice center was.